FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

ARE THE CAT HOUSES HEATED?

Yes Your cat's house will be cozy warm adjusted for the time of year.

WILL MY CAT GET LOTS OF ATTENTION WHEN BOARDING WITH YOU?

Cat's can be quite particular about what they do and don't want and we're sensitive to that, but if it's attention they strive, there's plenty of cuddles and strokes.

DOES THE PRICE INCLUDE FOOD?

Yes, for our cat boarders we have Royal Canin Sensible dry biscuits and most supermarket tinned/sachet wet food.
If your pet is on a special diet you will need to bring food with you.

IS THIS WOODSIDE KENNELS & CATTERY?

Yes! Woodside Cattery is part of Woodside Kennels and Cattery. Same company, same staff, same location, so why? We realise that our discerning cat guest wanted a website more focused to them, so we build a dedicated website called Woodside Cattery.

WHICH WEBSITE SHOULD I BOOK THROUGH?

It's ok to book through either website. There is little difference. If you're a returning customer you're welcome to head on over to woodsidekennels.com and get in touch like normal. If you're here and booking a cat in for a holiday, we'd love you to try our online booking system.

I'VE SUBMITTED MY BOOKING REQUEST, IS IT CONFIRMED?

Please don't consider the booking confirmed until you've received an official confirmation from us. The booking system currently runs along side our paper system and we need to make sure the two match before confirming your booking. We need to be sure we have the room and staff to cater for your cat's premier holiday.

WHAT ABOUT MEDICINE?

We are happy to administer medicine at no extra cost providing full details are checked with us beforehand and written instructions are provided to us. Medication must be in the original packaging and your instructions must be the same as that on the packaging. We cannot guarantee that medication will be administered at set times.

ARE VET BILLS INCLUDED?

Vet bills are not included. Whilst every care is taken with your pets health and safety, they are boarded entirely at their owner's risk. Should any veterinary advice or treatment be deemed necessary by Woodside staff during their stay, the owners will be entirely responsible for the veterinary bill in addition to the boarding fee. Veterinary service can be expensive; we highly recommend insurance.

ARE THE CAT HOMES LICENSED BY THE LOCAL AUTHORITY?

Yes, Woodside Kennels and Cattery has a 5 Star Rating and are inspected, approved and licensed by Fareham/Gosport Borough Council. Licence number HJ/C355555/R24354’

(As, by law, should all pet boarding, Kennels, Catteries and Home boarding facilities)