Good to know

Questions, answered.

We want you to feel confident about your cat’s stay. Here are the details people most often ask about.

Before their stay

The practical things.

Still wondering about something? Every cat is different, and we would rather talk it through with you than make assumptions.

Email Gillian

What are your opening hours?

We are open every day from 08:30–12:00 and 15:30–17:30. Bank holiday hours may vary, so please contact us to confirm arrangements around a bank holiday.

What vaccinations does my cat need?

Can you give my cat medication?

What food will my cat have?

Will my cat be warm enough?

Can my cats stay together?

What happens if I collect in the afternoon?

Is there a Christmas surcharge?

What should I bring for my cat?

Can I visit before I book?

What if my cat has special requirements?

What happens if my cat needs veterinary care?

We would love to hear from you

There is no such thing as a silly question.

Tell us a little about your cat and the dates you have in mind. We will be glad to talk through their needs and availability.

Get in touch